Referral Program Terms & Conditions
1. Eligibility
The referral program is open to companies, sole traders, partnerships, registered charities, and associations with a valid ABN. Alternatively, individuals who do not have an ABN can participate by providing a signed and completed Statement by a Supplier form.
2. Referral Process
To participate, you must refer a new client to Ethos Digital Agency. Referrals must align with our ethical values and fall within the categories of environmental and community-focused organisations, artisans, purpose-led businesses, or those transitioning to more ethical practices. The referral must require services in branding, web design, graphic design, project management, or consulting.
3. Reward
When you make a successful referral – once the project is complete and payment has been settled – you’ll receive 10%* of the net invoiced amount for the first service we provide to the referred client. The reward can be claimed via bank transfer or donated to one of our selected charities.
4. Successful Referral Criteria
A successful referral is defined as a new client who aligns with our ethics and engages in a project with us. Full payment for the project must be made in order for the referral to be considered valid. If the referred client cancels their contract or the project is not completed, the referral will become invalid.
5. Payment
Referral payments will be processed once the referred client has paid their invoice in full. Payments will be made via bank transfer, and valid bank details associated with the ABN provided must be submitted. Referral fees will be paid within 30 days of payment completion and may be subject to GST. Please note that it is your responsibility to ensure compliance with your own tax obligations in relation to referral payments. Ethos Digital Agency is not liable for any tax liabilities that may arise from these payments.
6. Limitations on Referrals
There is no limit to the number of referrals you can make, as long as each referred client is new and aligns with our ethical standards. Referrals will not be eligible if the client has previously worked with Ethos Digital Agency.
7. Exclusions
The referral program only applies to new clients. If we have previously worked with the referred client, the referral will not qualify for the reward. Please refer to our About Us page for information on the types of clients we work with. Ethos Digital Agency’s decision on the eligibility of referrals is final.
8. Submitting a Referral
To submit a referral, please fill out the referral form or email us with the following details:
- Your full name, email address, phone number, and ABN (if applicable).
- The referred client’s full name, email address, phone number, and the services they require.
- Acknowledge that you agree to these terms & conditions.
- Please ensure you have obtained permission from the referred client to share their details.
9. Notification of Referral Success
You will be notified when key milestones are reached, such as:
- Initial contact with the referred client.
- Quote provided.
- Work commenced.
- Payment complete.
10. Ineligible Referrals
If the referred client does not align with our ethical standards, or if we have already worked with the client in the past, the referral will be considered ineligible. Ethos Digital Agency’s decision on the eligibility of referrals is final.
11. Donations
You have the option to donate your referral reward to one of our preselected charities. Please let us know your preference, and we will arrange the donation. You can check out the charities we support here.
12. Global Program
This referral program is open to participants worldwide. For those outside of Australia, you will need to complete a Statement by a Supplier form to participate. Additionally, you are responsible for managing your own tax obligations in your jurisdiction.
13. Modifications to the Program
Ethos Digital Agency reserves the right to modify or terminate the referral program at any time. Any changes will be communicated to participants as they occur.
14. Privacy
Your personal information and the referred client’s details will be kept confidential and used solely for the purposes of the referral program.
15. Disclosure Obligations
You may be required to disclose any referral fees or rewards earned from this program in accordance with applicable laws and regulations. This includes, but is not limited to, disclosing the receipt of referral fees to relevant tax authorities as required by law. It is your responsibility to ensure that any such disclosures are made and to comply with your own tax obligations.
16. Agreement
By participating in the referral program, you agree to be bound by these Terms and Conditions. Ethos Digital Agency reserves the right to modify, suspend, or terminate the program at any time without prior notice. Your continued participation in the program constitutes your acceptance of any changes to these Terms and Conditions.
